Andres Rugerio
Synopsis
Following a distinguished 25-year Army career with five deployments, Andres Rugerio now leads a team at InspiriTec that, through their efforts, serves more than 2.8 million members of the military community. Rugerio, who manages PTSD, transformed his experience into a powerful foundation for helping fellow veterans transition to civilian life. His exceptional character and achievements at InspiriTec, an AbilityOne federal contractor, demonstrate the potential of veterans with disabilities when provided with meaningful work opportunities and proper support.
The Full Story
"There is always a way to fix something. Nothing is ever broken," said Andres Rugerio, a Tier 2 help desk analyst with InspiriTec. Whether it’s his military career, new career, or his personal ambitions, Rugerio approaches all aspects of his life with that mindset. He transformed his extensive military experience into a fulfilling civilian career, drawing on his leadership skills and personal experiences as a veteran with service-related disabilities to make a difference in the lives of both coworkers and veterans.
Following nearly 25 years in the U.S. Army, where he reached the rank of E-8 (Garrison First Sergeant) and completed five deployments across Afghanistan, Iraq and Kosovo, Rugerio found a new mission at InspiriTec through the AbilityOne® Program.
Joining InspiriTec in August 2019 as a Tier 1 Help Desk Analyst, Rugerio brought valuable military insights to the Defense Manpower Data Center (DMDC) Support Center at Fort Knox, where he now works as part of a team that serves more than 2.8 million members of the military community after being promoted to a Tier 2 Help Desk Analyst in November 2020. In this new role, he helps Tier 1 analysts, manages equipment for ID card facilities, reinstates user accounts, and handles Spanish-language calls across multiple projects.
Rugerio's commitment to veterans goes beyond the workplace. He's also a member of the Combat Veterans Motorcycle Association, where he raises awareness about critical veteran issues, and furthers his passion for helping veterans work through the mental health challenges that many face as they transition to civilian life. Having dealt with his own share of obstacles after retiring from the military, Rugerio understands the importance of connection and purpose for veterans.
Rugerio notes that family remains his greatest passion. Together with his wife Misty, he has raised three successful adult sons. The values instilled in him during his service have also inspired his brother and son, Andres Jr., to enlist as well. In 2025, Rugerio received the Honor Roll for Veterans Award.
