Leadership Training

QWE Practice Guideline: 161 – Develop skills of supervisors and management staff

Target group: Any organization supporting and/or employing individuals with disabilities

Practice Description

Provide leadership and supervisory training for staff.

Resources Needed

Subject matter experts/trainers

  • Staff with knowledge of leadership and supervision
  • Staff with training experience

Labor hours

  • Time for staff to implement and attend training

Implementation Process


  • Determine areas of need for training
    • Consider soft skills and hard skills
  • Research training options appropriate to staff needs
    • Consider various training modalities: online, in-person, self-paced
  • Implement training and assess retention
    • Provide opportunities for workplace application and practice


  • SOPs
    • Polices and procedures for training and monitoring staff development
  • Training
    • Training materials
    • Training Handbook for instructor


  • So far 20 staff have completed 2 trainings
    • Effective Management and Conflict Resolution
    • Everyone Communicates, Not Everyone Connects

NPA: Tri Development Center of Aiken County
Location: Aiken, SC
Date Submitted: 2017
Website: http://www.aikentdc.org/