Business Development

QWE Practice Guideline: 122 – Use a business development approach that balances revenue, job creation, and pay potential

Target group: Any organization supporting and/or employing individuals with disabilities

Practice Description

Establish a business development plan focused on new job creation

Resources Needed

Subject matter experts/trainers

  • Staff or consultant to research and develop the business plan, keeping it aligned with organizational strategic goals

Labor hours

  • Time for staff to support developing the business development plan and implementing the plan

Implementation Process


  • Connect with internal Business Development Department (or consultant) and assess current challenges faced in relation to job creation
    • Consider internal and external factors, current economic trends, the skills set of the current workforce
  • Develop a plan to connect with businesses in the community and assess job opportunities
  • Develop a plan to evaluate staff ability and skill levels, update resumes, practice interviewing skills, and practice job search skills
  • Implement plan and assess for needed changes to ensure alignment with employer and staff needs


  • SOPs
    • Policies and procedures for contacting and partnering with businesses, assessing job opportunities and staff abilities
  • Training
    • Based on staff ability evaluations, offer appropriate trainings to enhance skill levels


  • Goal of 10% increase in new jobs was established as part of the business development plan

NPA: Challenge Unlimited, Inc.
Location: Alton, IL
Date Submitted: 2018