Management Practice: Human Resources

QWE Practice Areas: Enhance productivity and wages through both monetary and non-monetary incentives (140)

The ServiceSource Personal Accomplishment Award program allows employees with disabilities to establish and achieve a personal goal. The goal focuses on home or personal growth—not something related directly to the workplace. The goal is intended to be achievable but should require effort by the individual to better themselves or improve a certain situation.

The participant and members of their support team collaborate to create the goal. ServiceSource staff offer encouragement and monitor progress throughout the year. The time set to achieve the goal will vary but is typically within a one-year period. When completed successfully, the participant may be awarded up to $200. Examples of Personal Accomplishment Award goals include losing weight, learning to prepare a meal, creating a budgeting system and saving a certain amount of money, and completing courses through various educational entities.

Organization Using this Practice: ServiceSource, Alexandria, VA

Users: All CRPs

Resources: Quality Work Environment Workbook

For More Information: Melissa Affrunti, ServiceSource 6295 Edsall Road, Suite 175 Alexandria VA 22312. Phone: (703) 461-6000.