Frequently Asked Questions

In light of increasing concerns regarding the spread of the coronavirus in the United States, SourceAmerica has made the difficult decision to cancel its 2020 National Conference. Your health and safety – and that of your families, friends and coworkers – are important to us. This decision wasn't made lightly, but we felt it was the right thing to do. In fact, SourceAmerica isn't alone in choosing to cancel a major event; we join many other organizations and businesses across the country in taking action to  protect the health and safety of the population.

We will be discussing options with the presenters on converting their sessions to instructor-led webinars, and we will incorporate those applicable learning options into our SourceAmerica Training Academy schedule over the next few months.

SourceAmerica has been working with our vendor to ensure refunds are conducted accurately. Refunds will be issued in the form of the payment you used. For example, for those who paid by credit card, the refund will appear on an upcoming statement. Those who paid by check will receive their refund as a check.

Please allow 10 - 15 business days for the refund process to be completed as of Monday, April 20, 2020. SourceAmerica appreciates your patience during this time. We apologize for any inconvenience this may have caused.

SourceAmerica is not able to provide assistance with reimbursement of travel-related costs. Many airlines and hotels are offering flexible policies due to the spread of the coronavirus. We recommend you reach out to them directly to discuss options.

If you reserved a room using the Marriott Wardman Park hotel link, please cancel your hotel room directly with the hotel. You may choose to click the Modify or Cancel reservation button found on your confirmation email or call the hotel (202) 328-2000.

As the situation develops, we’ll share updates on

The U.S. AbilityOne Commission website will be a good resource for information on the Commission's plans. We look forward to the NCSE Summer meeting scheduled for July 28-29, 2020 in Milwaukee, Wisconsin.

We offer a variety of training options year-round through our Training Academy. Learn more at

Please mark your calendars now for our 2021 National Conference! We will move full steam ahead with plans for May 3-5, 2021 in Orlando, Florida.