Agenda

This year's conference kicks off on Sunday, May 19. It will offer 42 sessions in six tracks covering a range of topics, including: veterans initiatives, policy updates, marketing best practices, ethics and compliance, contracts, procurement, leadership development and many more. It will conclude with the awards banquet the evening of May 22, where we recognize and celebrate the achievements of people with disabilities, nonprofit agencies, our community partners and customers.

*Training Incentive Program Eligible
Schedule subject to change

Sunday, May 19

12:00 pm - 5:00 pm
3:00 pm - 5:00 pm
3:00 pm - 5:00 pm

This Forum is for NPA staff involved in non-profit financial management. It is an opportunity to talk with experts and peers, ask questions, and discuss important financial issues facing your NPA or our program.   More details to follow.

3:00 pm - 5:00 pm

SourceAmerica has formed partnerships with leading business service providers to offer high-quality services specifically designed for HR practitioners.  Come meet with experts in the field to talk about some HR hot topics! 

Monday, May 20

7:00 am - 5:00 pm
7:00 am - 5:00 pm

Goodwill Industries invites Goodwill affiliates to join them for breakfast. This formal session is a great way to hear from Goodwill leadership, as well as a variety of other speakers on issues important to attendees.

12:30 pm - 2:30 pm
1:00 pm - 3:00 pm

The National Council of SourceAmerica Employers (NCSE) is an independent network of executives that provide services or manufacture products under the AbilityOne Program. Each SourceAmerica NPA with an AbilityOne contract is a member of the NCSE.

The NCSE Executive Committee is the elected leadership of the organization and acts as a liaison between the NonProfit Agency (NPA) community and SourceAmerica.The president of the NCSE serves on the SourceAmerica Board of Directors, thus ensuring the NPA community has direct input into the deliberations and policy-making decisions of the Board.

The NCSE addresses issues of significant relevance to NPAs and their participation in AbilityOne, and assists SourceAmerica with research and data collection necessary to advance the AbilityOne Program.

During their meeting, the NCSE Executive Committee will present a brief update on critical issues impacting NPAs, present Management Excellence Awards and share election results.

5:15 pm - 8:00 pm

Tuesday, May 21

7:00 am - 5:00 pm
7:00 am - 8:00 am
7:00 am - 5:00 pm
8:15 am - 9:30 am
Achieving Operational Excellence B:

Certain common and identifiable negative behavior patterns are prone to infect even well-functioning teams and organizations. By learning how to detect these patterns, emotionally-intelligent leaders can more effectively lead employees and themselves to adopt more effective responses that build trust, cohesion and productivity.

Each participant will leave with a plan to support, with greater intent and focus, an even more inspired, creative and productive workplace.

As an added benefit, you will learn how these patterns can play out in our personal lives, through our relationships with parents, children, siblings, self and more.

8:15 am - 9:30 am
Leading in Advocacy:

The future of work is a dynamic subject that incorporates societal, legislative, economic and technological shifts. Persons with disabilities must be part of the national dialogue and resulting policies and practices that will shape the future labor market. Through the Social Enterprises of the Future initiative, SourceAmerica is making exciting progress on this front through collaborations across sectors. This session will offer updates on future of work research, projects and advocacy efforts and will feature a presentation by The Lab at Office of Personnel Management (OPM). 

8:15 am - 9:30 am
Strengthening the Core B:

This session is for attendees interested in pursuing potential AbilityOne Program Contracts in an informative session that will allow attendees to learn more about the SourceAmerica NPA Recommendation Process.

Presenters will explain how to navigate this comprehensive process that presents AbilityOne contract opportunity notices to the NPA community, evaluates the capability of responding NPAs, and recommends NPAs to the U.S. AbilityOne Commission as proposed providers of new and existing AbilityOne Procurement List (PL) projects.

8:15 am - 9:30 am
Achieving Operational Excellence A:

This fast paced workshop uses the Six Thinking Hats meeting management method to help us better understand how people process information and why they may resist, especially when in a meeting.  By mentally wearing and switching symbolic “hats”, participants are trained how to separate emotions from fact, the positive from the negative, and critical from creative thinking. The Six Thinking Hats method releases us from the argument mode. It helps people lay out all views side by side in parallel and then design a way forward.

Studies have shown that individuals and teams trained in the Six Thinking Hats method can experience a five-fold increase in the quantity and quality of their thinking and can reduce meeting times by up to fifty percent. 

This is an interactive workshop.  Be prepared to participate!  

8:15 am - 9:30 am
Growing Beyond the Core:

Attendees to this session will be brought up to date on the progress of a demonstration project developed by the SourceAmerica Strategy and Innovation division in partnership with the U.S. AbilityOne Commission and Mathematica Policy Research to examine the impact of a lowered ratio on an AbilityOne contract at a SourceAmerica NonProfit Agency (NPA).  Initial findings from the interview phase of the demonstration will be presented along with NPA representatives with interest in a possible adjustment to required ratios.  Participants at the session will also receive a review of comprehensive Mathematica/SourceAmerica research findings from the 2017 report, Policy Changes for SourceAmerica Nonprofit Agencies: Impact of Eliminating Section 14(C) and Reducing AbilityOne’s Required Direct Labor Ratio. 

8:15 am - 9:30 am
Strengthening the Core A:

This session will provide attendees with an understanding of the requirements of the JWOD Act, establishment of the U.S. AbilityOne Commission as the Program Authority, and the AbilityOne Program rules, regulations, and policies.

10:00 am - 11:15 am
Achieving Operational Excellence B:

What is the latest on execution of the Cooperative Agreement between SourceAmerica and the U.S. AbilityOne Commission and how does it impact NPAs? Join representatives from the Commission’s Program Management Office (PMO) and SourceAmerica’s PMO to receive an update and answer questions regarding collaboration and transformation through the Cooperative Agreement.

10:00 am - 11:15 am
Leading in Advocacy:

The employment landscape is evolving at a lightning-fast pace. The nature of how, when and where people work continues to change, and the future of work is more uncertain than ever. Despite the extensive research and debate on the “future of work,” little attention has been paid to the potential impact on underrepresented populations, such as people with disabilities. Recognizing this important gap, representatives from state, local and federal governments; community organizations; private companies; and philanthropic and academic institutions have joined together through an initiative organized by SourceAmerica and The Lab at the Office of Personnel Management (OPM) to gain a better understanding of the current state of disability employment in the U.S. and the changes needed to create a more inclusive future. This session will feature individuals sharing their perspectives on the future of work and expected results of our collaboration.
 

10:00 am - 12:00 pm
Workability International:
10:00 am - 11:15 am
Strengthening the Core B:

There are 110 controls in the National Institute of Standards and Technology (NIST) 800-171 codification of requirements. Not one contractor today has all 110 controls in place. Join in on a panel discussion and learn about the requirements and how to plan for compliance. The panel will consist of Legal, Information Governance and Internal Audit experts to help you understand the requirements and how they can affect your organization and infrastructure.

10:00 am - 11:15 am
Achieving Operational Excellence A:

The U.S. AbilityOne Commission, NPA leadership, and SourceAmerica staff will present an in-depth overview of the Quality Work Environment initiative (QWE) and its importance to the AbilityOne community and the impact QWE has had on participating agencies. Panelists will discuss hot topics related to QWE participation, QWE vs. CARF, other quality improvement processes and future positive improvements to the QWE initiative including new and improved resources.

10:00 am - 11:15 am
Growing Beyond the Core:

This session will focus on Products growth plan or if you are thinking of moving into the Products line of businesses. SourceAmerica Business Development staff will review the product development growth strategy for clothing & equipage, medical & medical equipment, food & subsistence, tools & hardware and consumer products packaging & manufacturing (CPPM).  Business Development executives will be outlining growth goals and objectives and how the strategic plans will be executed over the next 2-4 years.  

10:00 am - 11:15 am
Strengthening the Core A:

This session will provide attendees with an understanding of the requirements of the JWOD Act, establishment of the U.S. AbilityOne Commission as the Program Authority, and the AbilityOne Program rules, regulations, and policies.

12:30 pm - 1:45 pm
2:00 pm - 5:00 pm
Achieving Operational Excellence B:

Attendees will learn how to use specific tools to immediately increase their negotiation effectiveness. They will learn both “hard” strategy and tactic skills (like when to make offers and concessions) as well as “soft” people skills (like how to negotiate with different personality types). The session is geared to both the novice and the more experienced negotiator. 

2:00 pm - 3:15 pm
Leading in Advocacy:

Employment of veterans is a priority of our nation, the U.S. AbilityOne Commission, SourceAmerica, and the SourceAmerica NPA network.  At this session, attendees will learn about recruitment, retention, on-boarding and why it is important to have veterans as a part of your workforce.  Attendees will learn about best practices from NPAs who are employing and supporting veterans and hear directly from a veteran employee about his experience working for an NPA in an AbilityOne job.  Presenters will outline supports SourceAmerica is providing to NPAs to better serve veterans at your agencies.

2:00 pm - 3:15 pm
Workability International:
2:00 pm - 3:15 pm
Strengthening the Core B:

This session will provide attendees with a basic understanding of employment laws applicable to Service Contract Act contracts, including the Fair Labor Standards Act and the Executive Orders related to minimum wage and sick leave, along with an introduction to labor law best practices, such as understanding successorship and reviewing Collective Bargaining Agreements, as we enter an era of new National Labor Relations Board leadership.

2:00 pm - 3:15 pm
Achieving Operational Excellence A:

There are many initiatives on both a federal and state level which will likely change how and if 14(c) will remain a tool to help individuals with disabilities join the workforce. Consistent with the goals of the U.S. AbilityOne Commission, SourceAmerica is initiating a plan to offer technical and financial resources to member agencies that choose to transition from the use of 14(c).  Join this session to share your views on 14(c) and discuss what resources may be needed to support organizational and individual transitions. 

2:00 pm - 3:15 pm
Growing Beyond the Core:

Since we first began talking to each other, telling stories has been a powerful way to capture attention, engage an audience, and motivate them to act. As we learn more about how our brains work, we’re also discovering that stories are intrinsic to decision-making and shape our view of the world. In “Change the Story, Change the World,” Andy Goodman will explain why storytelling remains the single most powerful communication tool attendants can possess, and he will offer specific ways organizations can use stories to advance their mission.

The current business climate is more competitive than ever, with strong pressure to win new contracts. The ability to write winning proposals is key to the growth of an organization.   Organizations are broadening their horizons and on a wider range of customers – Federal, State, Local, Commercial.

How can organizations rise above the competition?  In this session, attendees will learn how to position their organizations to develop consistently branded proposal responses by enhancing the capabilities of their Business Development team.

3:30 pm - 4:30 pm
Workability International:

In recent years, customized employment (CE) has gained recognition at the federal and state level as a service delivery approach to help people with significant disabilities obtain competitive, integrated employment (CIE).  This session will provide an opportunity for participants to hear from NPA leadership, advocates and the Pathways to Careers program evaluator as they discuss key aspects of successful and sustainable CE programs: funding, staff training, services, outcomes, partnerships, policy and the Social Return on Investment (SROI) that can be achieved when an organization invests in establishing and growing these services.  

3:45 pm - 5:00 pm
Strengthening the Core B:

Participants will gain an insight to the Regulatory Oversight and Monitoring Department (ROM); their partner in maintaining compliance in the AbilityOne Program. An overview of the various departments within ROM will be provided, in particular statistics and data from the Regulatory Review Team.  Common areas of non-compliance regarding AbilityOne regulations will be discussed.  Best practices from the field will be reviewed as well as practical tips to maintain regulatory compliant disability documentation and proper completion of the Individual Eligibility Evaluation. 

3:45 pm - 5:00 pm
Achieving Operational Excellence A:

Audits can often be seen as a burdensome, confusing or intimidating thing. Attendees will learn about the variety of audits to better understand and help them when working with auditors. The presentation will further expand their knowledge by explaining the guidance used by auditors to conduct audits. The presenters will demystify and provide explanations for what auditors are really focused on when inquiring about internal controls. This session will provide guidance for attendees who are about to procure for audit services and will provide some insights on seeking audit services to assure attendees get what they want.

3:45 pm - 5:00 pm
Growing Beyond the Core:

Due to ongoing changes to the labor market, more organizations are giving up their special certificates, authorized under Section 14(c) of the Fair Labor Standards of Act, to pay their employees a special minimum wage rate. Furthermore, Congress continues to introduce bills to phase out Section 14(c) and the thought is that it will eventually be repealed. Attend a panel discussion to hear from peers about strategies and best practices adopted by their Non-profit Agencies when transitioning away from 14(c).
 

3:45 pm - 5:00 pm
Strengthening the Core A:

This session will examine methods to increase opportunities for promotions of employees working at NonProfit Agencies (NPA).  Presenters will focus on innovative practices for helping employees obtain jobs in their community.  Learn about best practices from NPAs who are having success with promotions and placements and hear the from an AbilityOne employee who has successfully worked through the ranks of employment, to even become a member of the SourceAmerica Board of Directors. There will be time for attendees to share their  experiences with upward mobility at their agencies and how SourceAmerica can assist in to increasing opportunities.

Wednesday, May 22

7:00 am - 8:00 am
7:00 am - 3:00 pm
7:00 am - 3:30 pm
9:15 am - 10:30 am
Strengthening the Core A:

Winning a contract helps NonProfit Agencies (NPAs) to sustain programs, increase revenue, and expand their contract portfolio’s. Just as importantly, it supports the NPAs mission as a social enterprise to provide employment for people with significant disabilities.

While these outcomes are important from these organization’s perspectives, in order to win, proposals must focus on the customer’s mission and requirements. This session will walk through how to take control of the proposal development process by providing a new Proposal Development Framework that will give customers a tailored proposal that truly reflects the value these organizations can bring to them. This session provides innovative new tools to streamline the proposal process and build better proposals in less time.

9:15 am - 10:30 am
Leading in Advocacy:

The Section 898 Panel was established by Congress in 2016 and delivered its first report to Congress in 2018.  The recommendations for action focus on six areas: resources, program oversight, contract goal, training, and technology.  Join senior officials from the Department of Defense to discuss the formulation and implementation of the Panel’s recommendations and how they will impact the NPA community and the people we serve.

9:15 am - 12:15 pm
Achieving Operational Excellence B:

For over a decade, FranklinCovey has studied the question of why some organizations execute with excellence while others falter. Both top performers and their lesser-performing counterparts have pockets of known great performance—units where customers are delighted, employees engaged, and economics strong.

FranklinCovey’s Execution methodology helps leaders establish clarity, focus, and accountability around critical strategic objectives in the midst of competing daily urgencies. Creating a culture of execution comes from embedding four essential disciplines into your organization. Both individuals and teams will learn to institutionalize a common approach:

  • Focus on the Wildly Important. Exceptional execution starts with narrowing the focus—clearly identifying what must be done, or nothing else you achieve really matters much.
  • Act on the Lead Measures. 20% of activities produce 80% of results. The highest predictors of goal achievement are the 80/20 activities that are identified and translated into individual actions and tracked fanatically.
  • Keep a Compelling Scoreboard. People and teams play differently when they are keeping score. The right kinds of scoreboards motivate the players to win.
  • Create a Cadence of Accountability. Great performers thrive in a culture of accountability that is frequent, positive, and self-directed. Each team engages in a simple weekly review process that highlights successes, analyzes failures, and course-corrects as necessary, creating the ultimate performance-management system.
     
9:15 am - 10:30 am
Strengthening the Core B:

During this session attendees will be provided updates on Business Development efforts  from the Services team towards the mission; creating employment opportunities by growing the business, increasing our capabilities and moving with new trends in government procurement.

9:15 am - 10:30 am
Workability International:

This session will speak to using Computer Aided Machining (CNC) and 3D printing to improve the productivity of people with disabilities. The presenters will address using technology to produce jigs, fixtures, and devices to better accommodate people with disabilities. The session will cover the basics of design software, availability of lower cost equipment, production examples and how technology and LeanAbility can support transitioning from 14(c).

9:15 am - 10:30 am
Growing Beyond the Core:

Acquisition strategies are changing. The government is buying smarter and quicker. Procurement modernization is changing the landscape of how government is doing business and how contractors will be interacting with government. With so many changes and advances, the government is eager to incorporate new procurement strategies and technologies to their requirements. As the government changes, the AbilityOne Program will need to adapt quickly.  This session will inform attendees about the new government strategies, how SourceAmerica is responding, and what changes the NPAs may need to make to adapt to this new environment.

10:45 am - 12:20 pm
Workability International:
11:00 am - 12:15 pm
Strengthening the Core A:

This session will provide a comprehensive overview of key policies, principles, and best practices for pricing of AbilityOne contracts. SourceAmerica’s official Pricing Point of Contact for the AbilityOne Program will provide information and guidance on methods to approach pricing in accordance with the AbilityOne Program’s requirements.  Other SourceAmerica staff  will provide details to support the development and submission of quality pricing documentation to government customers as well as to the U.S. AbilityOne Commission.  The U.S. AbilityOne Commission staff will discuss their process of evaluating the submissions and compliance with their requirements.

11:00 am - 12:15 pm
Leading in Advocacy:

This session will offer firsthand perspectives on the opportunities and barriers created by information and communication technologies (ICT) in the context of employment. Panelists will share their personal experience and offer recommendations for creating new opportunities to remove barriers to inclusive employment through technology. This session is in partnership with the World Information Technology & Services Alliance (WITSA) and is intended to advance global goals for ICT leadership in inclusive employment.

Participants will gain an insight to the Regulatory Oversight and Monitoring Department (ROM); their partner in maintaining compliance in the AbilityOne Program. An overview of the various departments within ROM will be provided, in particular statistics and data from the Regulatory Review Team.  Common areas of non-compliance regarding AbilityOne regulations will be discussed.  Best practices from the field will be reviewed as well as practical tips to maintain regulatory compliant disability documentation and proper completion of the Individual Eligibility Evaluation. 

11:00 am - 12:15 pm
Achieving Operational Excellence A:

Join representatives from the Department of Labor to hear updates from the Office of Disability Employment Policy and the Wage and Hour Division.

11:00 am - 12:15 pm
Growing Beyond the Core:

Implementation is the only real proof of Innovation. More jobs for people with disabilities provide that proof. Join NCSE, SourceAmerica, EdgeDweller, and Lark Enterprise’s Susan Lautenbacher to learn the results of our 12-month commitment to Intentional Innovation® and how a team of leading NPAs has opened more doors for people with disabilities. Also, learn about what it takes to implement innovation in your organization and how SourceAmerica, EdgeDweller, and other NPAs can help.

Innovation starts with an open mind and a passion to improve our world. NPAs like yours embraced innovation over the last year to create and run several pilots for a new line of business called “Space Finders”. Participants will learn about how it happened and how to embrace innovation in their organizations.

12:30 pm - 1:45 pm
1:30 pm - 3:15 pm
Workability International:
2:00 pm - 3:15 pm
Growing Beyond the Core:

Given the intense competition for donor dollars, it is more important than ever for nonprofits to take a fresh, disciplined look at how their brands are positioned with current and future constituents for sustained marketing success.  Good Cause Strategies brings a wealth of experience in the areas of branding, marketing strategy and creative execution that can be directly applied to your nonprofit.

2:00 pm - 3:15 pm
Strengthening the Core A:

This session will provide methods on how to supplement revenue streams when government purchasing is not guaranteed. Participants will learn how the team at Palmetto Goodwill streamlined fragmented silos by embracing a uniformed system that focuses on client experience, uniformity of services, outcome-focused processes across all programs. That, combined with emphasis on relationship building, allowed the organization to secure $5 Million in new funding for FY 2018.

Participants will learn effective strategies involved in cultivating relationships, finding grants, and writing winning proposals. 

2:00 pm - 3:15 pm
Leading in Advocacy:

No one understands the issues that impact people with disabilities more than people with disabilities themselves and no group is better prepared to discuss these issues with political and community leaders than self-advocacy groups.  Self-advocacy groups have proven themselves as effective agents of change while empowering their members to become active forces in the political process.  Self-advocacy team members from Palmetto Goodwill (SC), Peckham, Inc. (MI) and Opportunities, Inc. (WI) will discuss the attributes of their teams, what successes they have achieved, and what being a member of a self-advocacy team means to people with disabilities. And a self-advocate with an extensive background in advocacy will discuss the importance of “Telling Your Story.”  This session will inspire attendees while providing valuable information to take home to establish a self-advocacy team at an NPA.

2:00 pm - 3:15 pm
Achieving Operational Excellence B:

For over a decade, FranklinCovey has studied the question of why some organizations execute with excellence while others falter. Both top performers and their lesser-performing counterparts have pockets of known great performance—units where customers are delighted, employees engaged, and economics strong.

FranklinCovey’s Execution methodology helps leaders establish clarity, focus, and accountability around critical strategic objectives in the midst of competing daily urgencies. Creating a culture of execution comes from embedding four essential disciplines into your organization. Both individuals and teams will learn to institutionalize a common approach:

  • Focus on the Wildly Important. Exceptional execution starts with narrowing the focus—clearly identifying what must be done, or nothing else you achieve really matters much.
  • Act on the Lead Measures. 20% of activities produce 80% of results. The highest predictors of goal achievement are the 80/20 activities that are identified and translated into individual actions and tracked fanatically.
  • Keep a Compelling Scoreboard. People and teams play differently when they are keeping score. The right kinds of scoreboards motivate the players to win.

Create a Cadence of Accountability. Great performers thrive in a culture of accountability that is frequent, positive, and self-directed. Each team engages in a simple weekly review process that highlights successes, analyzes failures, and course-corrects as necessary, creating the ultimate performance-management system.

2:00 pm - 3:15 pm
Strengthening the Core B:

This session is for attendees interested in pursuing potential AbilityOne Program Contracts in an informative session that will allow attendees to learn more about the SourceAmerica NPA Recommendation Process.

Presenters will explain how to navigate this comprehensive process that presents AbilityOne contract opportunity notices to the NPA community, evaluates the capability of responding NPAs, and recommends NPAs to the U.S. AbilityOne Commission as proposed providers of new and existing AbilityOne Procurement List (PL) projects.

2:00 pm - 3:15 pm
Achieving Operational Excellence A:

This session will provide preliminary concepts and features of an Enterprise Employment Big Data Warehouse (EEBDW) that is in development.  This EEBDW concept is a major enhancement of current SourceAmerica data management systems, and very importantly, the realization of a concept put forward by Board member and Arc President, Mr. Peter Berns.  A central purpose of this system will be to provide statistical evidence of the collective impact of all nonprofits in the U.S. who are engaged in helping people with disabilities to prepare for, secure, and retain employment. 

This Conference session will be a tutorial on how such big data warehousing systems work and the incredible power they provide; an architecture for what SourceAmerica’s warehouse will look like; and a focused opportunity to listen, and to gather ideas for “requirements” for such a capability.     

3:30 pm - 4:30 pm
Workability International:
5:00 pm - 6:00 pm
6:00 pm - 9:00 pm